Privacy Policy

Effective From February 2021

This privacy policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder. This privacy policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and “PARK360” owned and managed by myCiti 360 Technology Services Pvt. Ltd. The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the app/platform/website of PARK360 or by other means) and will govern the relationship between you and myCiti for your use of the app/platform/ website.

This document is published and shall be construed in accordance with the provisions of the information technology act, 2000 and the rules made thereunder, that require publishing of the privacy policy for the collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the app/platform/website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this app/platform/website. You hereby provide your unconditional consent or agreement to myCiti.

By providing us with your information or by making use of the facilities provided by the app/platform/website, you hereby consent to the collection, storage, processing and transfer of any or all of your personal information and non-personal information by PARK360/its affiliates as provided by you. You further agree that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

This Privacy Policy discloses the privacy practices for PARK360. This Privacy Policy applies solely to information collected by the APP/PLATFORM/WEBSITE, except where stated otherwise. It will notify you of the following:

  • What type of personal information we collect;
  • Purpose of collection and usage of such information;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

PARK360 reserves the right to modify or amend the terms of the Privacy Policy from time to time without any prior notice.

PARK360 is the sole owner of the information collected on the APP / WEBSITE. We only have access to/collect information that you voluntarily give us via the APP / WEBSITE, email, or other direct contacts from you. PARK360 does not sell, rent, or otherwise make available the personal information of the Users, Visitors, Association Staff, Domestic Staff, Vendors, or Professional Services to any third-party, without their explicit approval.

PARK360.io APP/PLATFORM/WEBSITE has a firm commitment to internet privacy. You can visit most portions of the PARK360 APP/PLATFORM/WEBSITE without telling us who you are and without revealing any personal information. Any information we gather here can be used to generate statistics and measure site activity to improve the usefulness of the site for our visitors.


To use PARK360 Services, a user must first complete the one-time registration process. During registration, a user must fill out their basic personal details such as Name and other Contact information including the personal mobile number, email address, etc. as mentioned on the registration form. The registration information given by the user must always be accurate, correct and up to date. This ensures the user can get the maximum benefit from the PARK360 Services.

Your Personal Information

The User stores information about himself/herself under his/her User Profile. Information provided is available to the User and the Administrative Users utilizing the same parking facilities of Malls, Pay & Park lots, and Commercial/Residential Buildings/Associations/Societies administered by the same Organization as the user. The Visitor information entered in PARK360 powered premises is available to the Unit, Company/Organization/Commercial Building, Vendor/Supermarket, or Professional Services where the Visitor is visiting, and to the Administrative Users belonging to the same parking facilities of Malls, Pay & Park lots, and Commercial/Residential Buildings/Associations/Societies administered by the same Organization as the user. The Staff information entered in the PARK360 Platform is available to the Organization in which the specific Staff member works and to the Administrative Users belonging to the specific Entity. The Vendor information entered is available to the Administrative Users belonging to the specific Entity. Administrative Users may also enter the Personal Information of the Users. PARK360 Services takes no responsibility for the accuracy of such data entered by the Users or Administrative Users. This Personal Information is retained for the period covered by the Subscription Term unless the Administrative Users choose to delete the Personal Information.


Links to other sites may be present in the PARK360 Services. Please be aware that we are not responsible for the privacy practices of such other sites. Please be aware when you leave the PARK360 Platform and visit these other sites, do read the privacy statements of such sites, especially in case they collect personally identifiable information. This privacy policy applies solely to information collected by the PARK360 Platform & Services.

Mobile Apps

The Mobile Apps of the PARK360 Services may seek access to data stored on your Mobile Phone, such as SMS, Photos, Contact List, etc. The purpose of this access is solely towards the complete functionality of relevant Product Features. The Mobile Apps will not run to their full potential if you choose to not provide the necessary access.

Notification of Changes

PARK360 reserves the right to change, modify, add or remove sections of this Privacy Policy at any time for any reason. In case, any changes are made in this Privacy Policy, PARK360 shall update the same on its APP/PLATFORM/WEBSITE. Once posted, the changes to the Privacy Policy are effective immediately unless stated otherwise. The users are advised to periodically review the APP/PLATFORM/WEBSITE for the latest information on our privacy practices. In the event the revised version includes a substantial change, myCiti will provide you with prior notice by posting a notice of the change on the “Policy Updates” page, post which the User will be deemed to have read, understood, agreed and consented to the modified Privacy Policy.

Site and Service Updates

We also send the user site and service announcement updates. Users may choose to unsubscribe from receiving these emails by following the instructions that will be part of each announcement email.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.


PARK360 and its officers, directors, affiliates, representatives, contractors or agents shall not be responsible for the authenticity of the information that you or any other user provide to myCiti. You shall indemnify and hold harmless myCiti and its officers, directors, affiliates, representatives, contractors or agents and any third party relying on the information provided by you in the event you are in breach of this Privacy Policy. We strive to ensure the security, integrity and privacy of your information and to protect your personal information against unauthorized access or unauthorised alteration, disclosure or destruction. We adopt adequate measures under applicable law to prevent unauthorized access to your information. We reserve the right to conduct a security review at any time to verify your identity. You agree to provide us with all the information that we request for the security review. We are not liable and cannot be held liable for any breach of security or for any actions of any third parties that receive your personal information. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.


PARK360 Platform takes every precaution to protect users’ information. When users submit sensitive information while using PARK360 Services, the information is protected both online and offline. We have enabled SSL encryption to ensure that your data remains encrypted during transmission to and from the site. These precautions, though the industry standard is nonetheless only as secure as the end-user’s practice. To ensure that unauthorized parties do not get access to information on this portal, we encourage all users to make sure that they log off from all sessions – especially from public computers such as internet cafes. As part of our disaster recovery strategy, we have regular backups taken to protect you from sudden data loss. In case of any grievance or you have any questions about the security at our portal, you can send an email to info@PARK360.io

This Privacy Policy discloses the privacy practices for PARK360. This Privacy Policy applies solely to information collected by the APP/PLATFORM/WEBSITE, except where stated otherwise.